Privacy Policy

Privacy Policy

This Privacy Policy explains how Print Palette handles personal information in connection with its photo and art printing services, including inquiries, file review, proof approval, production, and collection. It applies to visitors and customers using the website or studio services in Canada.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
User Rights

Your Rights

Subject to legal limits, you may request access to the personal information we hold about you, ask for correction of inaccurate information, or raise concerns about our handling of your data. Some records may need to be retained where the law or a legitimate business purpose requires it.

Available rights may vary depending on the nature of the request and applicable law.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant records and confirm your authority where necessary. We may ask for additional details before responding, and we will handle requests within a reasonable period under applicable law.

Requests are reviewed before action is taken to protect account and file security.
Data Retention

Retention of Information

We keep personal information only as long as needed for the service relationship, recordkeeping, dispute handling, tax or accounting obligations, and other lawful business purposes. When information is no longer required, we delete it, anonymize it, or otherwise dispose of it in a reasonable manner.

Retention depends on the purpose of the record and any legal or accounting requirement.
Policy Updates

Policy Changes

The updated version will apply once posted unless a different effective date is stated. If a change materially affects how we handle personal data, we will take reasonable steps to draw attention to it through the website or other appropriate notice.

We may revise this policy when our practices, services, or legal obligations change.
01

How We Use Information

We use personal information to respond to inquiries, review uploaded files, discuss size and paper options, prepare quotes, manage test print and proof approval steps, produce orders, arrange collection, process payments, maintain business records, secure our systems, and meet legal obligations. We may also use limited technical data to operate the website and improve its reliability.

Processing is limited to the operational needs of the studio and website.
02

Service Providers and Partners

We may share personal information with payment processors, website and hosting providers, file handling or storage services, and other operational partners that support our business. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality safeguards.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may disclose personal information where required to comply with law, court process, or a lawful request from a public authority. We may also share information when necessary to establish, exercise, or defend legal claims, protect our rights, or address fraud, security, or misuse concerns.

Legal disclosure is limited to what is reasonably required in the circumstances.
Contact Information

Contact Information

Privacy email
office@goatrushpursebean.buzz
Telephone
+1 506-448-1310
Mailing address
6875 Boul La Salle, Verdun QC H4H
Privacy contact
office@goatrushpursebean.buzz

Use the contact details below for questions about this policy or your personal information.

Contact Page
01

Information We Collect

We may collect contact details, project information, uploaded image files, file specifications, consultation notes, order and payment records, collection preferences, and technical data such as device and browser information. Where needed for print preparation, we may also process content contained in customer files, including artwork or photographs submitted for review and production.

The categories collected depend on whether a visitor makes an inquiry, uploads files, or places an order.
02

How We Collect Information

We receive data when you submit an image print inquiry, upload files, request a consultation, approve a proof, or communicate with us by other service channels. We also collect limited technical information automatically when the website is used, and we may generate internal records from preflight checks, proof review, and production steps.

Most information comes directly from customers during studio interactions or file submissions.
03

Cookies We Use

We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics cookies to understand site use and improve performance. We do not use cookies to make decisions about print quality, proof approval, or customer content.

Cookie use is limited to operational, preference, and analytics-related functions where enabled.
04

Cookie Controls

You can usually control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect basic site functions, form handling, or the ability to remember session choices.

Browser settings may be used to limit or remove cookies, subject to site functionality.